Terms and Conditions

Welcome to Nula Nutrition (www.nulnutrition.com.au), operated by Madison Hows ("Nula Nutrition," "we," "us," or "our"). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use this Website.

1. General Information

1.1 The information provided on this Website is for general education only and does not constitute personalised nutrition assessment, medical advice, or professional diagnosis.
1.2 We may update, modify, or discontinue any aspect of the Website, services, or content at any time without prior notice.

2. Professional Standards and Scope of Practice

2.1 Nutrition services are provided by Madison Hows, who is:
• A Registered Dietitian (RD) regulated by the College of Dietitians of Alberta (CDA) when providing services to clients located in Canada, and
• An Accredited Practising Dietitian (APD) and member of Dietitians Australia when providing services to clients located in Australia.
2.2 Services are delivered in accordance with the professional and legal requirements that apply based on the client’s location at the time of service, including:
• For Canadian clients: CDA Standards of Practice, CDA Code of Ethics, and the Health Information Act (HIA – Alberta)
• For Australian clients: Dietitians Australia Code of Conduct, Australian privacy principles, and applicable federal/state regulations
As a practitioner working across both jurisdictions, we maintain professional alignment with the expectations of both Dietitians Australia and the College of Dietitians of Alberta.
2.3 Nutrition consultations, recommendations, and resources do not replace medical examination, diagnosis, or treatment. You should always consult your doctor or healthcare provider regarding any medical concerns.

3. Use of the Website

3.1 You agree to use the Website for lawful purposes only and in a way that does not infringe on the rights of others.
3.2 You must not attempt to interfere with Website functionality, security features, or data.

4. Appointments and Dietetic Services

4.1 Bookings for consultations are subject to availability and confirmation.
4.2 Accurate information: You agree to provide accurate and complete information for nutrition assessment and care. You are responsible for informing Nula Nutrition of any changes in your health status.
4.3 Consent: By booking a consultation, you consent to receive dietetic services, including Telehealth services where applicable.
4.4 Payment and cancellation: Payment terms, cancellation policy, and any refund rules are made available at booking. Clients are responsible for all fees not covered by private insurance.
4.5 Telehealth: Where services are delivered virtually, you acknowledge the limitations of Telehealth (technology issues, privacy risks) and consent to its use.

5. Professional Disclaimer

5.1 The content on this Website is for general informational purposes and should not replace personalised clinical advice.
5.2 All nutrition advice provided during consultations is based on the information you supply. We are not responsible for outcomes resulting from omitted, inaccurate, or incomplete information.
5.3 To the extent permitted by law, Nula Nutrition is not liable for any loss or damage caused by reliance on Website content or any service provided.

6. Privacy

6.1 Your use of this Website and our services is governed by our Privacy Policy, which outlines how personal and health information is collected, used, stored, and protected.
6.2 By using our services, you consent to the handling of your information as described in the Privacy Policy.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, we disclaim liability for any direct, indirect, incidental, special, or consequential damages arising from:
• Your use of the Website
• Your reliance on Website content
• Interruptions, errors, or security issues
• Third-party platforms or service providers used in delivering our services
7.2 We do not guarantee that the Website will be free from defects, viruses, interruptions, or unauthorised access.

8. Governing Law

8.1 These Terms are governed by the laws of the Province of Alberta, and disputes will be heard in Alberta courts.

9. Changes to These Terms

9.1 We may update or modify these Terms at any time. Updates will be posted on this page.
9.2 Continued use of the Website or services after changes are posted constitutes acceptance of the updated Terms.

Effective Date: 25th February 2025